FAQ's: rapid! PayCard® Visa® Payroll Card


  1. What is a rapid! PayCard Visa Card and where can I use it?
  2. How do I apply for a rapid! PayCard and get started with Direct Deposit?
  3. How much does it cost to enroll?
  4. Is this payroll direct deposit different from other types of direct deposit?
  5. What is the difference between the personalized rapid! PayCard Visa Card and the instant issue rapid! PayCard Visa Card?
  6. When will my payroll funds be available on my rapid! PayCard?
  7. Can I add additional funds to my rapid! PayCard?
  8. What happens if I lose my rapid! PayCard? What should I do?

What is a rapid! PayCard Visa Card and where can I use it?

It is a prepaid card that does not require a credit check; therefore, only an identity check is needed and most people qualify**. It allows you to collect and spend your pay without hassle or inconvenience.
 
A rapid! PayCard Visa Card can be used at millions of ATMs and merchant locations worldwide, wherever Visa debit cards are accepted. This card provides you with added safety and security over carrying cash.
 
With your PIN, you may use your Card to obtain cash from any Point-of-Sale (“POS”) device, as permissible by merchant that bears the Visa®, Interlink®, STAR®, Accel/Exchange®, brand. With your PIN, you may use your Card to obtain cash from any Automated Teller Machine (“ATM”) that bears the Visa®, STAR®, Accel/Exchange®, or Allpoint™ brand. All ATM transactions are treated as cash withdrawal transactions.
 
 

How do I apply for a rapid! PayCard and get started with Direct Deposit?

It’s easy for you (or your employees) to apply for the rapid! PayCard Visa Card.   Just ask your Payroll Specialist  for a rapid! PayCard Visa Card direct deposit form.  We can also coordinate an open enrollment campaign, including live seminars, marketing materials, check inserts, etc. for your company.
 

How much does it cost to enroll?

There is no application and no approval process.  When you request to open a Card Account, we are required to provide rapid! PayCard with your name, address, date of birth, and other information that will allow them to reasonably identify you (in accordance with the USA Patriot Act).  They may also ask to see a copy of your driver’s license or other identifying document.
 

Is this payroll direct deposit different from other types of direct deposit? 

Not at all. The funds are deposited on your Card immediately. The only difference is this is a prepaid card account and not a checking account.
 

What is the difference between the personalized rapid! PayCard Visa Card and the instant issue rapid! PayCard Visa Card?

No problem. We maintain complete records of your payroll data, for quick access whenever you need it. Your employees can also access their pay stubs securely online at PaycheckRecords.com, 24 hours a day, 7 days a week.
 
 

 When will my payroll funds be available on my rapid! PayCard?

The system provides you with a variety of reports that will allow you to remain informed and in control of your payroll.

All of the reports can be exported into Excel, or saved as a PDF.

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 Can I add additional funds to my rapid! PayCard?

The rapid! PayCard Visa is fully portable. This means that you can take the card to any other employer (second or part time job), regardless of who gave the card to you and sign up for a direct deposit payment.

In addition, you can direct deposit your income tax refund, social security benefit, military pension, or any other payment that can be direct that can be direct deposited. Please login to Rapidfs to access your direct deposit account number or ask one of our Customer Service Representatives.

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What happens if I lose my rapid! PayCard? What should I do?

Most importantly, your money is protected with Visa Zero Fraud Liability.

Just call 1-888-RAPID 14 (727-4314) to report it lost/stolen and request a new card, or ask your Payroll Specialist for a new card, call 1-888-RAPID 14 (press 0) and tell the representative this is a replacement card. There will be a charge of $10 for a replacement card.

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**** Obtaining Your Card: The USA PATRIOT Act is a federal law that requires all financial institutions to obtain, verify, and record information that identifies each person who opens a Card Account. What this means for you: When you open a Card Account, we will ask you for your name, address, date of birth, and other information that will allow us to reasonably identify you. We may also ask to see your driver’s license or other identifying document.



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