Like most large companies, QuickBooks outsources its user/technical support to overseas resources. Rather than waiting on hold and getting frustrated by talking with someone who doesn’t understand your problem, why not call us? We will respond to your issues professionally and efficiently.
Our staff is made up of Certified QuickBooks ProAdvisors and Bookkeepers who have worked with intuit software for years. If our team is unable to find the answer, then we will connect you to the ProAdvisor Technical Support Team - a group of Intuit “Gurus” that we turn to for extreme cases.
Guaranteed Response Time
There are times when we must ask our clients to leave a message or email due to high call volume. We know how frustrating it is to be “stuck” - so we guarantee to respond to all requests for assistance within one business day. Typically, we are able to get your question answered the same day.
We use ConnectWise technology to provide live Remote Assistance to our clients. This allows us to see the problem on your machine without having to schedule an onsite visit.